Black Angus Steakhouse - San Bernardino

Review summary

1. C

   COLLEEN

   Los Angeles

   7 reviews

   5.0

   7 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Over the years, this chain has perfected their menu, so everything on it is perfectly done. So it's was no surprise the every item was excellent, starting with their great bread. However, nothing would taste great unless the service was good. Crystal was our waitress and she was awesome! She was very serious that we were pleased with everything. Thanks, Crystal, for helping to provide a really lovely Christmas dinner for me and my friend.
   

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2. M

   Marwan

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, food was excellent and the customer service was great.
   

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3. A

   Anton

   VIP

   Los Angeles

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal today at Black Angus-- the Fall Trio with shrimp two ways, top sirloin, baked potato and rice. Everything cooked perfectly.
   

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4. L

   Lisa

   Palm Springs

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 1

   Our server was very slow. The quantity of the food was not that good. I like the one in Temecula a lot better. They had lots of big parties that were ending and they were singing happy birthday to them. There was at least five different parties when they came to our table. She just brought us the cookie with a candle and didn’t sing a little disappointing on that.
   

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5. C

   Cathy

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   When I scheduled my reservation I included it was my husband’s birthday and ordered the balloons offered through Open Table. Nothing was done at all, no birthday song, no candles, no balloons & no cookie!! I am very disappointed with this outcome. Additionally we had very bad service. It almost felt like the server was put out anytime he had to get something for us. He was giving the bare minimum of service.
   

   Black Angus Steakhouse - San BernardinoResponded 4 days ago

   Thank you for sharing your experience, Cathy. We always aim to create memorable celebrations for our guests, and it’s clear we fell short during your visit. Please provide your contact information directly on our website so we can understand more about this concern.
   

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6. K

   Karen

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent cooked meal. Order was correct. A bit loud as sitting next to a party of 30, but could still talk to our guests. Waitress polite & accommodating.
   

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7. C

   Claudia

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Since I walked in, I was impressed. We got there earlier than our reservation time. They sat us right away. Our server was great. But our food was the best. It came out quick and did not disappoint. I will definitely go there again.
   

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8. E

   Eduardo

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and hospitality. The server was attentive and very positive.
   

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9. J

   Jonathon

   Los Angeles

   6 reviews

   1.0

   6 reviews

   Dined on 1 December 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   My original Rib Eye steak came out way over-cooked. I mean well done. I asked for medium originally. Upon returning the steak I asked for them to make it slightly pink. It came back extremely rare and difficult to cut. I didn’t want to be that guy but I asked if they could put it back on the grill for another 90 sec per side and it should be ok. 5 minutes later the steak was return and tasted horrible. Never have I had such issues but at this location only. Stay away from the San Bernardino location. Our server was great but cooks should find new line of work.
   

   Black Angus Steakhouse - San BernardinoResponded on 5 December 2024

   We appreciate you bringing this to our attention, Jonathon. Delivering perfectly cooked steaks is one of our priorities and we're sorry to hear this wasn't met during your visit. We're glad to know your server provided great service, but we want to address your steak concerns further. Please share your contact information with us through our website.
   

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10. S

    Sherrel

    Orange County

    1 review

    4.0

    1 review

    Dined on 29 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    It was busy on Thanksgiving, there was a little bit of a wait, they cooked my boyfriend’s steak wrong and had to wait 15 for a new one. The food was very good,our server busted her behind to take are of us. It was a lovely dinner.
    

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