Black Angus Steakhouse - Montclair

Review summary

1. D

   David

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   The service was horrible, the waitress forgot us and the food was cold. MARIA cero cero cero cero she not even deserves a dollar for a tip Horrible waitress Horrible servicio CERO la mesera MARIA simplemente nos olvido, pedi Amos algo y llegaba a los 20 minutos cada vez jamás llegaba sola, la comida fria y la atencion horrorosamente FATAL
   

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2. S

   Spagirl

   VIP

   Central Coast

   54 reviews

   1.0

   54 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Rather not say Please contact me regarding this reservation
   

   Black Angus Steakhouse - MontclairResponded today

   We are concerned to hear about your experience. To address your reservation concerns, please share your contact information directly on our website, so we can get in touch with you. Thank you.
   

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3. b

   beth

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for great food and service and value, especially bartender/waitress Stephanie.
   

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4. S

   Sharon

   VIP

   Orange County

   47 reviews

   5.0

   47 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again, Black Angus didn't let us down. Nice birthday celebration. Great food, server was great, prices not that bad. I have their app, and the server helped me find the best reward or discount for our meal. Water stayed full, dirty dishes cleared right away, food came promptly and exactly how we ordered even with special requests. Not sure what could have been better.
   

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5. C

   Carrollyn

   Orange County

   2 reviews

   3.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The 3 steak entrees were awful. All the steaks were different cuts but were all fatty, stringy ir tough. Everyone left more than half their steak. The ribs, starters and dessert were good.
   

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6. V

   Vanessa

   Los Angeles

   1 review

   1.0

   1 review

   Dined on 30 November 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Came to celebrate my daughters bday. Her steak came out too rare, they took it and put it back on grill to cook it more which I thought was unsanitary since she had taken a bite already. Cross contamination, gross. My steak on my salad was undercooked. Had to return it but requested a new one so my salad wouldn’t get soggy while waiting. Brought it out but never brought another fork. Had to wait another 10 min before server came back to ask for a fork. By that time, my husband had been done with his food and my daughter was almost done. Just a bad experience and probably won’t be back for a while again.
   

   Black Angus Steakhouse - MontclairResponded on 2 December 2024

   We are sorry to hear about your recent visit, Vanessa. We strive to provide a seamless dining experience, and it's concerning to learn about the issues you faced during your daughter's birthday celebration. Guest satisfaction is our top priority, and we are eager to better understand and address your concerns. Please provide your contact information directly at our website, and we will reach out to discuss this matter further.
   

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7. S

   Sue

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This has been our favorie restaurant for years and they never disappoint on Thanksgiving. Food, service, ambience and noisel level is just perfect for my husband with a severe hearing loss. Love it every time!!
   

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8. J

   Jill

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice as always Thanksgiving Dinner. Turkey was moist not dry, and the dressing excellent which I normally don't care for, but theirs was very very tasty. Had so much food, took the pumpkin pie home!!
   

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9. S

   Sharon

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was a nice dinner. Waiter did forget several things that we requested. But overall good service.
   

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10. W

    William

    San Francisco

    1 review

    1.0

    1 review

    Dined on 28 November 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    My Family order Stakes and one person in the party order fish. For a stake house they could not even cook it to temperature correctly two of the orders we not done correctly. The they tried to do a refire on the stakes in turn they over cooked them. Not a great experience. So the gm did not seem to understand how bad this was for a Holliday meal to run dinner for my family. It seems my family need to find new location for family dinners. I am also going to have to look for new location for business dinners because I would not like my client to have to go through what I went through.
    

    Black Angus Steakhouse - MontclairResponded on 2 December 2024

    We appreciate you bringing this to our attention, William. Ensuring our guests enjoy a memorable experience is a top priority for us, and it's disappointing to hear about your recent dining experience with us. We would like to learn more and address your concerns thoroughly. Kindly provide your contact information at our website so we can follow up.
    

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