Black Angus Steakhouse - Brentwood

Review summary

1. D

   Dawn

   San Francisco

   14 reviews

   4.0

   14 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good service good as well. It was better than. I thought it would be
   

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2. M

   Marzia

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lisa was fantastic, she was very sweet, attentive and made sure we had everything we needed. She anticipated our needs before we even asked! Thank you Lisa!
   

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3. J

   John

   San Francisco

   14 reviews

   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice dining experience for my birthday. Always good service. My favorite restaurant.
   

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4. J

   Joseph

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food was excellent. They seated us near the kitchen, which took away from the ambience of the restaurant. That was not helpful. The first seat we had was so dark I could barely see the menu, so we had to move. Our waitress seemed far more happy to converse with her coworkers, but became stoic when serving us.
   

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5. D

   Domenic

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on 3 November 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Our Server Angel C. was not very attentive. He forgot to bring things we requested like water and bread. He was not knowledgeable about current specials and we had to show him the specials available on our BA app. This is the second time we have had this server and it was the same experience the first time. The potato augratin was cold when it arrived and sirloin a bit tough.
   

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6. A

   Ann

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Had a 4:30pm reservation but was not seated until 4:45pm .. probably due to lack of servers at that time.
   

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7. N

   Newt

   San Francisco

   1 review

   5.0

   1 review

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I have been here many times, always excellent service, tender prime roast, moist salmon and desert.
   

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8. m

   mike

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 24 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Service was phenomenal And food was delicious.
   

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9. D

   Duane

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined on 21 October 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   We really enjoy couples night out at Black Angus. The food was ok this time as my filet was cooked properly but the taste was not was I was used to. I was told that they started purchasing a from a different meat vendor. The size and shape was small but overly thick. I also had a liver taste. Hopefully, they can find a better cut of meat the next time we do to Black Angus
   

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10. J

    Joyce

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined on 20 October 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4

    Ordered my rib eye medium rare came medium well sent it back came back medium My husband finished his meal before I even got mine back. Waiter never came back to refill our drinks. He asked me if my 2nd steak was ok and barely waited long enough to see me cut into the steak. I asked him if the medium steak was medium rare to him and he said it was better than the first one. Never asked us if we wanted coffee with our dessert. Gave us the check without even checking to see if it was correct. It was 4 times before we got the correct bill. Not very good ☹️
    

    Black Angus Steakhouse - BrentwoodResponded on 22 October 2024

    We apologize for your recent experience at our location, Joyce. We're committed to providing attentive service and quality meals, and it's disappointing to hear we missed the mark during your visit. Your feedback is important to us, and we want to make it right. Please provide your contact information directly at our website so we can address your concerns.
    

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