Big Easy Covent Garden

Review summary

1. N

   Nikki

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Valentine’s Day lunch and had a great meal. Service was friendly and I’d highly recommend the lobster roll!
   

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2. S

   Simba

   London

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   So we arrived in the late afternoon and the atmosphere was quiet and you felt very secluded which was quite great so we could have a conversation with not too many people around to decor and everything else is spot on just the food was a little bit of a let down I got the 30 wings couldn't finish them and I believe they were overcooked and dry, best thing about this place was service
   

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3. s

   sarah

   London

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   The bar service was awful - we waited 15 minutes for each round of drinks. The food was lukewarm and overall very average
   

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4. J

   John

   London

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food was not very hot. We was sat next to the food return area which is not nice. Staff.... No one asked if our food was OK. Not asked if we would like desert. And the restaurant was empty. Overall not a great experience.
   

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5. C

   Chris

   London

   1 review

   1.0

   1 review

   Dined on 8 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Such high expectations dashed by poor service, main course was cold and the final main dish (of 4 people) arrived after everyone else had finished the meal. During our time at the table we had to ask for service as no one came to check on us, we just felt as if we had to fend for ourselves :-(
   

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6. P

   Paul

   London

   2 reviews

   1.0

   2 reviews

   Dined on 8 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   It’s been years since we have visited the big easy so decided to go for my son’s 18th birthday. The table for 6 was crammed and had a direct view into the kitchen where on more than one occasion I witnessed the staff eating whilst preparing food. We chose the sharer platter which was extremely greasy. The mains came out and my son’s steak was wrong, he had ordered a fillet but was served a sirloin. There was a lot of confusion with one server first telling us that it was a fillet then saying it was a sirloin. The main server returned to the table with the steak and again tried to serve it, whilst confirming that it was a sirloin. She eventually let out a “for f**ks sake” before taking the steak away. We also asked for the chips that were missing from my wife’s order. Another guy, I think who was a senior server came over and confirmed the steak would be re cooked. We asked him for my wife’s chips and he immediately sent several portions to the table. The rude server appeared some time later with my wife’s chips and the fillet steak. It was a real let down as the place used to have great service, great food and great ambiance. They failed in all 3 today. My son’s 18th meal should have been a great event, instead we couldn’t wait to get out of there.
   

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7. R

   Richard

   London

   1 review

   4.0

   1 review

   Dined on 8 February 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Great visit to Big Easy Covent Garden. Good service, good food, good atmosphere and friendly staff. Definitely go again
   

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8. K

   Karl

   London

   1 review

   2.0

   1 review

   Dined on 8 February 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   We were disappointed today. We go to this restaurant for quite some time to each Lobster roles. Today the fillings was half of what it used to be. They will not see us quickly again.
   

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9. T

   Thangarasan

   London

   1 review

   5.0

   1 review

   Dined on 4 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every thing is pretty good. Food and services are excellent. Thanks hopefully would have another day.
   

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10. R

    Rosalind

    London

    2 reviews

    4.0

    2 reviews

    Dined on 3 February 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    We ordered from the lunch menu which was extremely good value. Food was very fresh and served in appropriate time. The server was very friendly and helpful.
    

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