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Benihana - Westbury, NY, Westbury, NY

Benihana - Westbury, NY

4.5
4.5
2427 Reviews
$30 and under
Japanese

Make a booking

2 people
7:00 pm
Booked 27 times today
  • Good for groups
  • Good for special occasions
  • Child-friendly
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon, Tue, Fri–Sun 11:00–23:00 Wed, Thu 11:00–22:00
  • Phone number
    (516) 222-6091
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Area
    Westbury
  • Cross Street
    Old Country Rd
  • Parking details
    Free parking for Benihana guests
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 2,427 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.4Service
  • 4.4Ambience
  • 4.2Value

NoiseModerate

Loved For

  • New York State

    Child-friendly

  • Nassau

    Great for brunch

  • Nassau

    Child-friendly

Review summary

AI-generated from verified diner reviews
Benihana in Westbury, NY offers a dining experience that's both entertaining and flavorful. Guests praise the "great service" and consistently "delicious food." The chefs are often noted for their engaging performances, making it a popular choice for celebrations. Some feedback highlights longer wait times, but the lively atmosphere and standout chefs like Carlos enhance the overall experience.

2,427 Reviews
  1. Yohana

    New York City

    4 reviews

    4.0

    4 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Cook didn’t have enough food for everyone’s appetizer. I ended up giving my daughter some of mine. He seemed to not care.
    Benihana - Westbury, NYResponded 4 days ago
    Hey Yohana! We're really sorry to hear about your experience with the appetizer at Benihana - Westbury. We always aim to provide a balanced meal for our guests and we regret that we fell short this time. Your feedback is important to us and we will certainly address this issue with our team. We hope that it won't happen again and we look forward to serving you better in the future. Best, The Management Team

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  2. Denis

    New York City

    1 review

    4.0

    1 review

    Dined on 3 December 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Great food and service including Chef Chef was awesome
    Benihana - Westbury, NYResponded on 5 December 2024
    Hello, Denis! Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed our food and service. We strive to provide our guests with a memorable dining experience, and it's great to know we hit the mark with you. We noticed that you rated our value a bit lower and we appreciate your feedback. We're always looking for ways to improve and we'll certainly take your comments into consideration. We look forward to welcoming you back to Benihana - Westbury soon! Best regards, The Management Team

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  3. Henry

    New York City

    1 review

    5.0

    1 review

    Dined on 24 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Overall, it was a pleasurable experience. Everything you would expect from Benihana.
    Benihana - Westbury, NYResponded on 26 November 2024
    Dear Henry! Thanks for the review! We're thrilled to hear that you had a pleasurable experience at Benihana - Westbury. Your kind words about our food and service are greatly appreciated. We strive to provide a dining experience that is nothing short of amazing. We look forward to your next visit!

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  4. Roberta

    VIP

    New York City

    9 reviews

    4.0

    9 reviews

    Dined on 18 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Best chef! We were so lucky to have him! The food was beyond delicious!
    Benihana - Westbury, NYResponded on 26 November 2024
    Hey Roberta! We're thrilled to hear that you had a great experience at Benihana - Westbury! It's wonderful to know that our chef made such a positive impact on your dining experience. We're sorry to hear that our service didn't quite meet your expectations. We're always striving to improve and your feedback is invaluable to us. We hope to see you again soon!

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  5. Symphony

    New York State

    1 review

    3.0

    1 review

    Dined on 17 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    The server wrote incorrect orders for one person in my group and another person seated at the same table. The chef was mediocre. He took a while figuring out what to cook and then more time figuring out who to serve it to. He also messed up by serving colossal shrimp to the wrong person. Luckily the two people were together so he was able to switch the food from the wrong plate to the correct person’s plate.My food was cold by the time he finished making my scallops. I noticed the other chefs were a little more entertaining as well. This was not a good hibachi experience for my family and I
    Benihana - Westbury, NYResponded on 20 November 2024
    Dear Symphony! Thanks for the feedback. We're sorry to hear about your experience. It's disappointing to hear that the service and food didn't meet your expectations. We apologize for the mix-up with the orders and the shrimp issue. We take pride in our chefs' ability to quickly figure out the orders and make the right choices. We'll work on improving our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to provide a better experience on your next visit.

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  6. Ameika

    VIP

    New York City

    13 reviews

    5.0

    13 reviews

    Dined on 14 November 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    the waiter and waitress was amazing! the food was great and I will definitely go back
    Benihana - Westbury, NYResponded on 17 November 2024
    Hello, Ameika! Thank you for your kind words and for giving us a perfect rating! We're thrilled to hear that you enjoyed the food and service at Benihana - Westbury. We noticed that you rated our service a bit lower. We're always striving to provide the best service to our guests and we appreciate your feedback. We will definitely work on improving our service to meet and exceed our guests' expectations. We look forward to welcoming you back soon! Best, The Management Team

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  7. Jeremy

    VIP

    Chicago

    16 reviews

    3.0

    16 reviews

    Dined on 10 November 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2
    We got sat about 25 minutes after our reservation time.
    Benihana - Westbury, NYResponded on 11 November 2024
    Hi Jeremy! Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed your meal and the service at Benihana - Westbury. We understand that waiting for a table can be frustrating and we apologize for the delay. We're always striving to provide the best experience for our guests and your feedback is invaluable in that process. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to see you again soon for a more timely dining experience. Best regards, The Management Team

    Is this helpful?

  8. Dawn

    New York City

    1 review

    4.0

    1 review

    Dined on 4 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    I've been to other hibachi restaurants and they're lively. It was nice though and my son enjoyed his birthday dinner.
    Benihana - Westbury, NYResponded on 6 November 2024
    Hi, Dawn! We're glad to hear that you and your son enjoyed your birthday dinner at Benihana - Westbury! It's wonderful to know that our lively hibachi style added to the special occasion. We're always eager to provide a memorable dining experience for our guests. We appreciate your kind words and look forward to serving you again soon. Best, The Management Team

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  9. Erica

    Orlando

    7 reviews

    5.0

    7 reviews

    Dined on 2 November 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Our server for the very first time since dining for years was very inattentive. We weren’t provided a group picture despite letting her know it was a birthday. We had to wait long period of times in between each request. Once payment was received (while still eating) she never came back to the table. Was not a good experience for my mother birthday at all. Disappointed Our cook was hands on great
    Benihana - Westbury, NYResponded on 4 November 2024
    Hi Erica! We're truly sorry to hear about your recent experience at Benihana - Westbury. It's disappointing to know that your visit didn't meet your expectations, especially on such a special occasion. We strive to provide excellent service and it's clear we fell short during your visit. We appreciate your feedback regarding the service and we assure you that we will use this as an opportunity to improve. We hope you'll give us another chance to provide the exceptional service you've come to expect from us. Sincerely, The Management Team

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  10. Kristina

    VIP

    New York City

    2 reviews

    3.0

    2 reviews

    Dined on 2 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Food was ok but not great for the very high price.
    Benihana - Westbury, NYResponded on 4 November 2024
    Hi Kris! Thank you for taking the time to share your feedback. We're sorry to hear that you found our food not up to your expectations. At Benihana - Westbury we strive to provide our guests with a memorable dining experience, and it seems we fell short during your visit. We understand your concerns about the price and we're sorry if you felt it was high for the quality you received. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your honesty and will use your feedback to improve our service. Best, The Management Team

    Is this helpful?

FAQs

Benihana - Westbury, NY does offer delivery in partnership with Uber Eats.

Benihana - Westbury, NY is rated 4.5 stars by 2427 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 27 times today

Order delivery or takeout

Google Map for Benihana - Westbury, NY

920 Merchants Concourse, Westbury, NY 11590

Dining areas

Additional information

  • Cross Street
    Old Country Rd
  • Area
    Westbury
  • Hours of Operation
    Mon, Tue, Fri–Sun 11:00–23:00 Wed, Thu 11:00–22:00
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Free parking for Benihana guests
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (516) 222-6091
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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