Benihana - Torrance, CA

Review summary

1. K

   Kim

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Our experience was not a great experience as we waited over an hour to be seated even with having reservations and checking 30 min earlier than our scheduled reservation time. Our bar tender acted as though he really didn't want to be bothered. Had it not been for Eddie the gentleman making the sushi who was very interactive with us and Jose for turning to the Lakers game we would have got up and left. We were very fortunate to have had Denise as our waitress who was very ATTENTIVE and ENGAGING and Earl our chef who as well was very ATTENTIVE and ENGAGING with so much personality.
   

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2. r

   randy

   Los Angeles

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   I love Benihannas, I will send this a personal note
   

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3. B

   Barbie

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chris is the best chef in Torrance the food was great..
   

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4. S

   Samantha

   VIP

   Los Angeles

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   We had a 6:30 reservation and we weren’t seated until 7:10. The floor around the tables around us, and the restrooms were incredibly dirty. It was loud, crowded, and smoky, but I guess that’s the nature of the restaurant. The food was great and our servers and chef were attentive and friendly!
   

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5. M

   Marvin

   VIP

   Los Angeles

   53 reviews

   5.0

   53 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We asked for the Teppan Communal Seating because this was the first time for some of our co-workers. Our server, Dega, was great and very attentive. Our Chef, Jacob, was entertaining and very personable. Great value for the lunch options that were available.
   

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6. S

   Sherry

   VIP

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Terrible service , 6:15 reservation wasn’t seated until an hour later. Chef came out at 7:45, terrible service.
   

   Benihana - Torrance, CAResponded 1 day ago

   Dear Sherry! Thank you for taking the time to review us. We regret that your visit didn't meet your expectations. Rest assured, your comments are noted and will be used to enhance our services. We hope for the opportunity to exceed your expectations in the future.
   

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7. R

   Rocio

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was lots of fun! The staff was very friendly, energetic and engaging.
   

   • 

   Benihana - Torrance, CAResponded 1 day ago

   Dear Rocio, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the excellent food and quick service during your visit. We appreciate your feedback and look forward to welcoming you back soon.
   

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8. C

   Carina

   Los Angeles

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was delicious our server was Gabrielle and she was so sweet and attentive. Our cook was Donovan and he was very nice and funny. We will definitely be back.
   

   Benihana - Torrance, CAResponded 2 days ago

   Dear Carina, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the excellent food and attentive service during your visit. We appreciate your feedback and look forward to welcoming you back soon.
   

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9. G

   Gabriel

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always love coming to Benihana for special occasions and birthdays. Shoutout to Chris for providing great service. He was very accommodating & attentive. Pepito was an amazing cook and all the food was delicious. I look forward to coming back.
   

   Benihana - Torrance, CAResponded 1 day ago

   Hello Gabriel, Thank you for choosing Benihana - Torrance for your special occasions and birthdays. We're thrilled to hear that you always enjoy your visits and that you found our service commendable. It's wonderful to know that Pepito's cooking met your expectations and that you enjoyed every bite. We're looking forward to your next visit. Best, The Management Team
   

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10. R

    Rory

    Raleigh

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 2

    Got seated 40 minutes after our reservation. Another 30 minutes to take our order. Soup arrived 2 hours after our reservation.
    

    Benihana - Torrance, CAResponded 2 days ago

    Hello Rory, We are truly sorry to hear about your recent experience at Benihana - Torrance. We understand that waiting and especially the long wait for your order can be frustrating, and we apologize for any inconvenience caused. Please know that we are taking your feedback seriously and will address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide you with the timely and enjoyable dining experience we're known for. Best regards, The Management Team
    

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