Benihana - Stuart, FL

Review summary

1. J

   Joseph

   Treasure Coast

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was amazing! The bartender, our server and chef were all great. This was the best time we have ever had at Benihana. Thank you for making my birthday so awesome! Also, your face.
   

   Benihana - Stuart, FLResponded today

   Thanks for the review, Joseph! We're thrilled to hear that you had a great time at Benihana - Stuart, FL and that our team made your birthday celebration awesome. It's wonderful to know that our service and food lived up to your expectations. We're glad you had a memorable experience and we look forward to making more special occasions for you. Thank you again for your kind words. We hope to see you again soon!
   

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2. S

   Steven

   Seattle

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   A family with a Grandmother in a wheelchair with dementia and didn’t needed to be out in public was seated at our table. This was our 32 year Anniversary and we didn’t want to deal with grandma being feed and having to to be near her. We left before the table was full.
   

   Benihana - Stuart, FLResponded today

   Hey Steven! Thank you for sharing your experience. We deeply regret that your special anniversary celebration was affected in this way. Our team strives to create a welcoming environment for all guests, and we understand that this situation detracted from your evening. While we aim to accommodate everyone, including families with unique needs, we also value the comfort of all diners. In the future, we’ll work to seat guests thoughtfully to balance inclusivity with comfort. We’d love the opportunity to make this right—please contact us directly so we can discuss how to better serve you and help restore your trust in us
   

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3. D

   Dottie

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had all had great meals. Overall restaurant could use a make over. Looks a little worn.
   

   Benihana - Stuart, FLResponded 5 days ago

   Thanks for the review, Dottie! We're thrilled to hear that you enjoyed your meals at Benihana - Stuart, FL. We appreciate your feedback about the overall look of our restaurant. We're always looking for ways to improve, and your comments will certainly help us. We hope to see you again soon for a more seamless experience. Best, The Management Team
   

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4. L

   Lisa

   Treasure Coast

   1 review

   5.0

   1 review

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had reservations for 6 and upon arrival we were seated. The parking wasn't easy because the lot was full, but eventually someone left. More parking is needed. Our Server Vanessa was very pleasant and all orders accurate. Service was a little slow getting the first round of drinks and waiting for the chef due to a packed house, but we still enjoyed our time. The food was delicious and cooked to perfection. The filet mignon was very tender. Our table had a nice mix of steak, chicken and seafood. Everyone was happy and full in the end.
   

   Benihana - Stuart, FLResponded on 6 January 2025

   Thanks for visiting us, Lisa. We're thrilled to hear that you had a great time at Benihana - Stuart, FL. It's great to know that you found our service accurate and the food cooked to perfection. We apologize for the initial delay in serving your drinks and the crowded condition of our dining area. We're glad that your overall experience was enjoyable and that everyone was satisfied. We look forward to serving you again soon.
   

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5. K

   Karyn

   VIP

   Greater Boston

   28 reviews

   3.0

   28 reviews

   Dined on 2 January 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Our initial greeting was not very receptive, and the hostess was not understanding of a family dining with a handicapped person. She was quite rude to all involved. It kind of got our whole experience off to the wrong start! We then sat for an extended period of time waiting for various things. Our chef was great, and the food was very good.
   

   Benihana - Stuart, FLResponded on 8 January 2025

   Thanks for the feedback, Karyn. We're glad to hear that you enjoyed the food at Benihana - Stuart, FL. However, it's disappointing to learn that your initial greeting and the service you received didn't meet your expectations. We strive to create a welcoming atmosphere for all our guests and it's clear we fell short in your case. We also apologize for the delay in service you experienced. We're glad to hear that your chef was great and the food was enjoyable. Your feedback is invaluable and will help us improve. We hope to have the opportunity to serve you better in the future. . If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

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6. CE

   ChristaE

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kristin was amazing coconut mojito was so good! Food was fresh and served fast !
   

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7. M

   Misty

   VIP

   Washington DC

   7 reviews

   3.0

   7 reviews

   Dined on 31 December 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant isn’t very handicapped accessible. It’s also loud. The food and service are great!
   

   Benihana - Stuart, FLResponded on 8 January 2025

   Thanks for the review, Misty! We're thrilled to hear that you enjoyed our food and service at Benihana - Stuart, FL. We appreciate your feedback on our accessibility and noise level. We're always looking for ways to improve and your input is invaluable. We look forward to serving you again soon! If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
   

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8. M

   Martha

   Treasure Coast

   1 review

   5.0

   1 review

   Dined on 31 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a good dinner and good experience for our family.
   

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9. A

   Alyssa

   VIP

   Atlanta Metro

   3 reviews

   4.0

   3 reviews

   Dined on 31 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very crowded, hot and too many people seated at the table. Food was good but it was better the previous visit. Gyoza were under cooked in the middle and burnt on the outside. Tasted raw and burnt at the same time. 😕 It was NYE so maybe to be expected.
   

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10. M

    Melissa

    West Palm Beach

    3 reviews

    3.0

    3 reviews

    Dined on 31 December 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    We have been to many different hibachi restaurants but had not been to Benihana for about 20 years. So we decided to give our kids the Benihana experience. Sadly it wasn’t as much of an experience as our other places. It was just the onion fire and then quickly cook dinner. It was New Years Eve but we saw the tables next to us have the full show. As for the food it was ok but not as flavorful as our other hibachi experiences, even my mother who prefers bland food found it basically unseasoned. Instead of a large portion of vegetables it was just about one long slice of zucchini each chopped up and par cooked and under seasoned. The meat was smaller portions that we were used to also. After my family mentioned the under seasoning I realized I did not see the cook use soy a sauce and other seasoning like I recalled at other places. The high point was our server. She was friendly and had a good personality. I think we will stick to our local hibachi places for such expensive meals to make sure we enjoy every bite.
    

    Benihana - Stuart, FLResponded 2 days ago

    Hello Melissa, Thank you for your candid feedback. We're sorry your recent visit didn't meet your expectations, especially during the busy New Year's Eve. We strive for the same level of flavor and service that you've come to expect from us. We're glad our staff was friendly and you enjoyed their personality. We're also sorry for the lack of seasoning that you felt. Your comments have been noted and will be addressed. We hope you'll give us another chance to provide the Benihana experience you remember. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, Benihana - Stuart, FL The Management Team
    

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