Benihana - Scottsdale, AZ

Review summary

1. M

   Mathew

   Phoenix1 review

   1.0

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We showed up at 6:05 and our reservation was 6:15. were not sat until 6:30 after we reminded them we were there as they tried to sit us at a dirty table first. The drinks were not made right. Twice they brought a drink with whiskey when we asked for rum. They over cooked the steak, wagu steak and tuna steak. Also burnt the scallops and had to remake. We were there for almost 3 hours. It was our friends 50th birthday and it really spoiled the evening. Will not be back.
   

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2. L

   Laura

   Phoenix2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great place for kids/families. My eight year old raved about it and ate nearly every bite of his food.
   

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3. K

   Kevin & Amy VIP

   Phoenix17 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Josh wine for $25 a glass where total wine sells a bottle for $18 is just a rip off!!!
   

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4. R

   Rick

   Unspecified3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience! Love the food, staff, and management!
   

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5. V

   Vikki

   Phoenix12 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a FUN EVENING Experience!!!! Really great service, the chefs are so funny and entertaining and the Servers are amazing!!!! Great way to unwind, enjoy “dinner and a show” if you will!!!! Our 10-year old son loves it!!!!!! Thank you so much!!!!
   

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6. SW

   SusanW

   Phoenix2 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My sister and me dined today for lunch. We both ordered the lunch special, which came with shrimp, scallops, chicken, fried rice, a drink, salad, and an ice cream dessert. For the money, the amount of food prepared was very good. Tim was our chef and he was very entertaining and cooked our lunch choices perfectly.. Jesus was our waiter and he made sure we had enough ice tea to drink, and our salads were prepared to our satisfaction. Overall our experience was very good. We sat at the grill with another nice couple and enjoyed conversation. This is a fun place to come for a good meal and an entertaining show. Thank you.
   

   Benihana - Scottsdale, AZResponded 5 days ago

   Thanks for the feedback, Susan! We're thrilled to hear that you and your sister enjoyed your lunch at Benihana - Scottsdale, AZ. It's wonderful to know that our lunch special and service met your expectations. We always strive to provide our guests with an enjoyable dining experience, and your comments are very encouraging. We look forward to your next visit!
   

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7. OT

   OpenTable Diner

   Phoenix1 review

   1.0

   Dined on 4 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The quality of food was not that great the service was very mediocre and the bathrooms were not cleaned at all. This was a birthday celebration and we all were not pleased.
   

   Benihana - Scottsdale, AZResponded on 5 March 2025

   Dear Guest! Thanks for the review. We're truly sorry to hear that your birthday celebration at Benihana - Scottsdale, AZ didn't meet your expectations. We pride ourselves on our food and service, so it's disappointing to hear that you didn't enjoy your meal. We also apologize for the cleanliness issue you mentioned. We will certainly look into this matter. Your feedback is valuable to us and we hope to have the opportunity to serve you better in the future.
   

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8. C

   Chris

   Fort Lauderdale2 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place had the wagyu and my server Dylan was right it was delicious. My chef was good there was another chef on the far back corner that had the best show I’ve seen. Will be back 
   

   Benihana - Scottsdale, AZResponded on 5 March 2025

   Thanks for the feedback, Chris! We're thrilled to hear that you enjoyed your wagyu and found it delicious. It's wonderful to know that you had a great experience with your chef and enjoyed their show. We always strive to provide the best service and food to our guests, and your feedback lets us know we're on the right track. We're looking forward to your next visit at Benihana - Scottsdale, AZ!
   

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9. OT

   OpenTable Diner

   Phoenix1 review

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely perfect from start to finish!! So much fun!
   

   Benihana - Scottsdale, AZResponded on 5 March 2025

   Dear Guest! Thank you so much for your fantastic review! We're absolutely thrilled to hear that you had such a great time at Benihana - Scottsdale, AZ. We strive to provide an exceptional dining experience, and it's wonderful to know that we succeeded in your case. We look forward to welcoming you back soon for another fun-filled experience. Best wishes, The Management Team
   

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10. G

    Genna VIP

    Phoenix56 reviews

    5.0

    Dined on 3 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a fun experience. Michael was our Chef. He was great. He did a terrific job.
    

    Benihana - Scottsdale, AZResponded on 4 March 2025

    Thanks for the review, Genna! We're thrilled to hear that you had a fun experience at Benihana - Scottsdale, AZ. It's great to know that our chefs provided you with a memorable dining experience. We strive to provide excellent food, service, and value, so your feedback means a lot to us. We look forward to serving you again soon.
    

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