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Benihana - Ontario, CA, Ontario, CA

Benihana - Ontario, CA

4.0
4
5968 Reviews
$30 and under
Japanese

Make a booking

2 people
7:00 pm
Booked 173 times today
  • Good for special occasions
  • Lively
  • Good for groups
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon, Tue, Sun 11:00–23:00 Wed, Thu 11:00–22:00 Fri, Sat 11:00–00:00
  • Phone number
    (909) 483-0937
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Area
    Ontario
  • Cross Street
    Between Haven and Milliken
  • Parking details
    Public Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

What 5,968 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.3Food
  • 3.9Service
  • 4Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Inland Empire

    Most Booked

Review summary

AI-generated from verified diner reviews
Benihana in Ontario, CA offers a lively dining experience with engaging chefs like "adagio" and "nathaniel" who delight guests with their cooking skills and humor. While some mention delays in seating and service, the restaurant consistently delivers "delicious" food and memorable celebrations, making it a favorite spot for many special occasions.

5,968 Reviews
  1. MURJANIA

    Los Angeles

    5 reviews

    4.0

    5 reviews

    Dined today

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good food great servers and cooks. My cook was very interactive. Glad I came here for family dinner. Will be back soon.

    Is this helpful?

  2. Catherine

    Central Coast

    4 reviews

    5.0

    4 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My favorite restaurant and the food is absolutely delicious for special occasions
    Benihana - Ontario, CAResponded today
    Thank you for your kind review! We’re thrilled to hear you enjoyed your dining experience and we hope to see you again soon.

    Is this helpful?

  3. felton

    Palm Springs

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Reservation was for 7:45 but we weren’t seated until 8:50. The restaurant was obviously overbooked, but they took zero accountability for their actions and made no effort to show gratitude or appreciation for any of its customer’s patience.
    Benihana - Ontario, CAResponded today
    Dear guest, thank you for taking the time to leave a review. We’re sorry to hear that your visit didn’t go as expected. We value your feedback and invite you to share more details with us. Please visit the “Contact Us" page on our website.

    Is this helpful?

  4. Dana

    Los Angeles

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 4
    3. Service 3
    4. Ambience 3
    I had a 7pm table of 8 reservation for a birthday. Although the hostess said the table will not be ready until 7:45 pm. We did not get seated until 8:15 pm! The cooking did not begin until 8:45 pm. You could have called me and said your 7:00 reservation will now be 8:30 pm. That would be preferred instead of us waiting outside in the cold because there is no where to sit inside because everyone else’s reservations were an hour behind. Horrible experience!
    Benihana - Ontario, CAResponded today
    Dear valued guest, we’re sorry to learn that your visit was less than satisfactory. We take your feedback seriously and would love the opportunity to discuss how we can improve. Please visit our “Contact Us” page on our website to share more details.

    Is this helpful?

  5. Charisse

    Los Angeles

    1 review

    2.0

    1 review

    Dined 2 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    The waiter did not refill our drinks and we were crazy thirsty. We had to hunt him down. He said they gave him 3 tables instead of 2. Also my chicken was bone dry. The zucchini and onions now come pre cut in chunks. Our chef did not do a show like the other chefs we could see. Very disappointing
    Benihana - Ontario, CAResponded today
    Dear valued guest, we’re sorry that your recent visit did not meet your expectations. Your feedback is important to us, and we would like to understand more about your experience. Please reach out to us by visiting our “Contact Us” page on our website.

    Is this helpful?

  6. Ray

    Los Angeles

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I recently visited Benihana and had one of the most frustrating dining experiences ever. I booked a reservation for 8 PM, but my party wasn’t seated until after 9 PM. To make matters worse, once we were finally seated, our food didn’t start cooking until almost 45 minutes later. The delays were absolutely unacceptable, especially for a restaurant that requires reservations. The food was horrible—bland, poorly prepared, and far from what you’d expect for the price. The service was just as bad, with the staff showing little concern for the obvious delays and lack of attention. On top of that, customers were forced to pay gratuity regardless of the service quality. Gratuity should reflect the level of service, not be an automatic charge, especially when the service is this terrible. When I tried addressing these issues with the manager, they were extremely rude and unwilling to accommodate my party in any way. There was no apology or attempt to resolve the situation—they were defensive and unprofessional throughout. If you’re considering dining at Benihana, I strongly advise against it. Poor food, unreasonably long waits, terrible service, and unhelpful management make this place a waste of time and money.
    Benihana - Ontario, CAResponded today
    Dear valued guest, thank you for your feedback. We're sorry that your experience didn’t meet expectations. We’d love the opportunity to improve and provide a better visit next time. Please reach out to us by visiting our "Contact Us" page on our website.

    Is this helpful?

  7. Samuel

    Pittsburgh

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Waited a while to be seated despite having reservations.
    Benihana - Ontario, CAResponded today
    We appreciate your feedback and are pleased that you found parts of your experience enjoyable. We also understand that there were areas where we fell short. Your comments will be reviewed to help us enhance our service. For further discussion, please reach out via our "Contact Us" page on our website.

    Is this helpful?

  8. Nydia

    Baja California

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Long wait to be seated even with reservations- but we did enjoy our food and drinks
    Benihana - Ontario, CAResponded today
    We appreciate your feedback and are pleased that you found parts of your experience enjoyable. We also understand that there were areas where we fell short. Your comments will be reviewed to help us enhance our service. For further discussion, please reach out via our "Contact Us" page on our website.

    Is this helpful?

  9. andy

    Los Angeles

    5 reviews

    4.0

    5 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Everything went great except for the reservation. Reservations at this location are always delayed.
    Benihana - Ontario, CAResponded today
    We appreciate your review and take your feedback seriously. We regret that your visit was not as smooth as expected and will address this with our team.

    Is this helpful?

  10. ron

    Miami

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a great experience !! i love the  environment
    Benihana - Ontario, CAResponded today
    We appreciate your kind words! It’s great to know you had a positive experience with us. We can’t wait to serve you again.

    Is this helpful?

FAQs

Benihana - Ontario, CA does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Ontario, CA is rated 4 stars by 5968 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 173 times today

Order delivery or takeout

Google Map for Benihana - Ontario, CA

3760 E Inland Empire Blvd, Ontario, CA 91764

Dining areas

Additional information

  • Cross Street
    Between Haven and Milliken
  • Area
    Ontario
  • Hours of Operation
    Mon, Tue, Sun 11:00–23:00 Wed, Thu 11:00–22:00 Fri, Sat 11:00–00:00
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Public Parking
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Phone number
    (909) 483-0937
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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