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Benihana - Ontario, CA, Ontario, CA

Benihana - Ontario, CA

4.0
4
5948 Reviews
$30 and under
Japanese

Make a booking

2 people
7:00 pm
Booked 100 times today
  • Good for special occasions
  • Lively
  • Good for groups
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon, Tue, Sun 11:00–23:00 Wed, Thu 11:00–22:00 Fri, Sat 11:00–00:00
  • Phone number
    (909) 483-0937
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Area
    Ontario
  • Cross Street
    Between Haven and Milliken
  • Parking details
    Public Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

What 5,948 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.3Food
  • 4Service
  • 4Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Inland Empire

    Most Booked

Review summary

AI-generated from verified diner reviews
Benihana in Ontario, CA offers a lively dining experience with engaging chefs like "adagio" and "nathaniel" who delight guests with their cooking skills and humor. While some mention delays in seating and service, the restaurant consistently delivers "delicious" food and memorable celebrations, making it a favorite spot for many special occasions.

5,947 Reviews
  1. DANIELA

    Los Angeles

    1 review

    3.0

    1 review

    Dined today

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    It was our first time at Benihana and we went there to celebrate my husband’s birthday. The wait was a little longer than expected taking in consideration that we had reservations but we understood that it may be the holiday. We sat down at our table and our waitress was very nice taking our orders for drinks and food. The chef took longer to count to our table and when he finally arrived he started cooking our food in a rush, with no “Benihana Experience” and when someone at our table asked him if he was going to give us some “show/cooking experience” he replied “no, not today; maybe tomorrow”. He finished 30 minutes before the chef next to us. The food was ok, but we go to Benihana not only for the food, but for the eating/cooking experience, and we didn’t have it, but we still have to pay it.

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  2. wendy

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    The food was excellent. It's very busy as it normally is at dinner time, but our waitress forgot that it was our birthday two of us at the table and one of us. It was literally our Birthday today. Then, when we asked to have our photo taken for our birthday, we were told the machine was broken, but literally five minutes prior. The table across from us had two pictures taken and given to them.. then the waitress still never came back after we told her it was our birthday. Another server came to bring us back the bill and she is the one who said she would make sure that the waitress was notified that it was our birthday then to top it all off and 18% gratuity was attached because we were a party of eight but I guess it's lucky for her or staff because otherwise it would not have been 18% Overall, I would not do a birthday there again. I felt very sad for the two people who had a birthday, especially a December birthday when it's close to that most people always forget you anyway.

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  3. Randy

    Central Coast

    15 reviews

    4.0

    15 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Always a pleasant experience. Been to them all over the US, and they're pretty consistent, and look forward to go there, even though the show is the same. The uniqueness of each chef is great.

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  4. Tyler

    Los Angeles

    4 reviews

    2.0

    4 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 5
    3. Service 3
    4. Ambience 5
    Our servers and cooks were excellent unfortunately waiting 2 1/2 hours to eat with children is unacceptable. This wasn’t just the case for our party multiple parties were extremely delayed and had to wait extremely long despite having a reservation.
    Benihana - Ontario, CAResponded 2 days ago
    Thanks for the feedback, Tyler. We're glad to hear that you found our servers and cooks excellent. However, we're sorry to hear about the long wait you experienced. We understand how frustrating that can be and we apologize for the inconvenience. We're continuously working on improving our service to ensure a better experience for all our guests. We hope to have the opportunity to serve you and your family again soon.

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  5. Lindsey

    VIP

    Los Angeles

    5 reviews

    4.0

    5 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    I think we had a newer chef. He really needed a sharper knife. Also he mixed up all our meals several times. We just waited till he left and swapped our stuff. Felt bad. Chicken was also over cooked.
    Benihana - Ontario, CAResponded 2 days ago
    Thanks for the feedback, Lindsey. We're sorry to hear that your experience at Benihana - Ontario didn't meet your expectations. We apologize for the issues you had with the chef and the overcooked chicken. We appreciate your comments as it helps us identify areas where we can improve. We hope to have the opportunity to serve you again and provide a better dining experience.

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  6. Jorge O.

    New York City

    7 reviews

    1.0

    7 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Bad experience at almost every touch point. Made a reservation and showed up on time but was asked to wait until we received a text… 35 minutes later. Sat down with another group and because they were short seats, they moved another chair in a corner of the communal table with only enough space for a child. Then the server comes by 15 minutes later to take drink orders and doesn’t return for another 20 minutes to take our food order without the drinks showing up. All this while we watch another group get seated, get drinks, get their appetizers. The entire experience was 3.5 hours with everyone other than the chef acting grumpy and put off. The last straw… ordered an Uber and decided to grab a drink while I waited at the empty bar. Uber arrived in 7-8 minutes but before I had my neat drink that came with ice. Left cash on the bar and ran out. This was a 50th birthday as noted on the reservation but no one seemed to know. We went there to have a meal with a small group thinking it would be a good, campy time, sort of like Olive Garden Times Square. Very disappointed in this visit.
    Benihana - Ontario, CAResponded 2 days ago
    Hey Jorge! We're truly sorry to hear about your recent experience at Benihana - Ontario. We apologize for the inconvenience caused by the wait and seating issues. It's never our intention to keep our guests waiting or to feel uncomfortable. We also regret the lack of attention you received from our team. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team

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  7. Kristina

    Los Angeles

    42 reviews

    5.0

    42 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I enjoyed our time and meal. I would have preferred to be given the full menu instead of the smaller one.
    Benihana - Ontario, CAResponded 3 days ago
    Hi Kristina, Thank you for taking the time to leave us this wonderful review. We're thrilled to hear that you enjoyed your time with us at Benihana - Ontario. We're sorry to hear that you felt the need to mention the menu size. We always aim to offer a variety of options to cater to all our guests' preferences, and we appreciate your feedback. We hope to see you again soon for another great meal. Best regards, The Management Team

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  8. Dee

    Portland

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Chef Adrian cooks the best food. If he’s your chef, you’re in good hands 🙏

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  9. Jessica

    Los Angeles

    3 reviews

    3.0

    3 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 3
    Chef Adrian was amazing he was funny attentive and respectful and clean The server was none of that
    Benihana - Ontario, CAResponded 5 days ago
    Thanks for the review, Jessica! We're thrilled to hear that you had a positive experience with our team at Benihana - Ontario. We strive to provide an exceptional dining experience and your feedback tells us we're on the right track. We're sorry to hear that our service didn't meet your expectations. We appreciate your understanding and hope to have the opportunity to serve you again soon.

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  10. Angie

    Los Angeles

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a great experience at Benihana with their attentive staff and continuous quality food. Consider me a forever returning customer!

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FAQs

Benihana - Ontario, CA does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Ontario, CA is rated 4 stars by 5948 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
7:00 pm
Booked 100 times today

Order delivery or takeout

Google Map for Benihana - Ontario, CA

3760 E Inland Empire Blvd, Ontario, CA 91764

Dining areas

Additional information

  • Cross Street
    Between Haven and Milliken
  • Area
    Ontario
  • Hours of Operation
    Mon, Tue, Sun 11:00–23:00 Wed, Thu 11:00–22:00 Fri, Sat 11:00–00:00
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Public Parking
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Phone number
    (909) 483-0937
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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