Benihana - Newport Beach, CA

Review summary

1. T

   Terese

   Orange County5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Isaiah was an incredible cook, entertainer and good guy. The food was at the quality we expected and the event was fun
   

   Benihana - Newport Beach, CAResponded 3 days ago

   Dear Terese, Thank you for sharing your fantastic experience! We're thrilled to hear that Isaiah exceeded your expectations as both a cook and entertainer. It’s great to know the food met your expectations and that you had a fun time at your event. Creating memorable experiences is what we aim for, and your kind words mean a lot to us. We’ll be sure to pass along your praise to Isaiah! We look forward to serving you again for another fun and delicious dining experience soon! 😊🔥🍣
   

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2. J

   Junho

   Orange County1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Had a 6:45pm reservation but seated at 7:15pm. No point of making reservations.
   

   Benihana - Newport Beach, CAResponded 3 days ago

   Dear Junho, We’re truly sorry for the delay in seating despite your 6:45 pm reservation. We understand how frustrating it is to wait when you’ve planned your evening around a reservation, and we regret that we didn’t meet your expectations. Reservations are meant to provide a smoother experience, and we clearly fell short. Your feedback is important, and we’ll work on improving our reservation management to prevent this from happening again. Thank you for sharing your experience, and we hope you’ll give us another chance to provide a better dining experience.
   

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3. M

   Mary

   Los Angeles1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The host didnt sit us till 30+ minutes after our reservation. Only kept starring at each other and wouldnt give us an answer. Mentioned that our entire party was already all here and they said we cannot sit till the whole party was here. Patrick, Tyler & Older wise man Patrick are all amazing! They made the experience better. Tam -older Asian cook was such a jerk to Patrick the waiter and our kids. No personality, didnt even cook the steak right. Over cooked and stood at the end expecting a tip. Such a bad experience for our son’s birthday Wish the entire party had waiter Tyler and cook Patrick. That team was perfect. At the end of the day, 4 out of 5 2 bad experiences saved by the waiters Tyler and Patrick And cook Patrick.
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Dear Mary, Thank you for sharing your experience, and I’m truly sorry to hear that your son’s birthday celebration didn’t meet expectations. It’s unacceptable that you were made to wait over 30 minutes past your reservation and received unclear communication from the host. I’m glad to hear that Patrick, Tyler, and Cook Patrick were able to make the experience better for your family with their excellent service. However, I deeply regret that Cook Tam’s attitude and overcooked steak negatively impacted your special evening. Your feedback is incredibly valuable, and we’ll address these issues to improve our service and kitchen staff. Thank you again for sharing your experience, and we hope to have the opportunity to provide a flawless experience next time.
   

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4. OT

   OpenTable Diner

   Orange County1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Been coming here for 30 years. New management is terrible.
   

   Benihana - Newport Beach, CAResponded 2 days ago

   Dear Guest, We're truly sorry to hear about your disappointing experience, especially after being a loyal guest for 30 years. Your feedback is very important to us, and we regret that our recent service didn’t meet your expectations. We hope you'll give us another chance to make things right.
   

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5. OT

   OpenTable Diner

   Orange County1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 2

   Reservation was 745. Didn't sit till 35+ mins later and did not order food until 9pm!! If you're ok with waiting over an hr from your RSVP.. they are clearly over booking. Went for a birthday- 4 of us and all our first time. Not impressed. I'd rather go to Shima in HB- same value better service.
   

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6. OT

   OpenTable Diner

   Orange County3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service. Although the chef was very slow. But we enjoyed it after all.
   

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7. RM

   RondaM

   Las Vegas2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   awesome , great food, great service, parking was a little bit of a problem
   

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8. J

   Judy

   Orange County60 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Firstly, we must give accolades to Chef Heziquio who is right up there with Chef Roberto as our favorites. They both have an extra special touch with the ingredients and never overcook. Our family of all ages have been going to Benihana for 4 generations starting in Honolulu in the 70’s! LOVE Benihana for birthdays and boisterous celebrations, it's like a "5 year-old’s party" for grownups. REALLY Loud and barely in control. Old-school kitsch that never disappoints. In all those decades, the food has NEVER wavered in quality or quantity. We love the Samurai Treat ( Filet and Large shrimp) and the seared Ahi dinners. Soup is simply outstanding, salad —always fresh and their dressing is yummy. Fried rice is a must and do try adding a bit of the “red chili sauce” on top to give maximum flavor … (it’s not that hot in spice but really gives it a special zing). Enjoy! Have fun!
   

   Benihana - Newport Beach, CAResponded 3 days ago

   Dear Judy, Thank you for your incredible review and for being part of the Benihana family for four generations! We're honored to be your go-to spot for celebrations, and we’ll be sure to pass along your kind words to Chef Heziquio and Chef Roberto—they’ll be thrilled to hear it! Your feedback about the food and experience means the world to us. We also appreciate your honest input about maintenance, and we’ll make sure it’s addressed. We want every visit to be as enjoyable as the food itself. Looking forward to celebrating with you again soon! 🎉🍣🔥
   

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9. Y

   Yasi VIP

   Orange County14 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   I had made a reservation in advance yet it was still very busy. It seems like they are short staffed in the chefs department because we didn’t get served for over an hour. So many families with kids that are sitting hungry. You could tell they were all on electronics just to keep distracted. The chef we had was ok. Could barely understand him the entire time. Barely did any of the tricks and the food was very bland- maybe a step up panda express. Definitely not worth $300 (w/o alcohol). We came mostly for my 2.5 year old daughter to experience tepenayaki however we left disappointed.
   

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10. M

    Mamaof2 VIP

    Orange County10 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had the best time here yesterday with my brother. Sake was following nice and HOT. Lunch menu was on point and the sashimi was the best I have had in a long long time. The slices were so thick and juicy they melted in your mouth. We were greeted wonderfully from the host to the sushi chef! Waitress was cheerful and helpful, manager checked on us… all in all it was great experience!
    

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