Benihana - Fort Lauderdale, FL

Review summary

1. S

   Silvana

   Detroit

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The absolute worst, reservation was at 8:30 we didn’t sit until 10:00 PM. The staff was the worst, absolute worst. Our server didn’t give us drinks, the food was ok. Never ever ever again will we spend any money there especially on a Holiday. So sad.
   

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2. F

   France

   Montreal

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   De tout les restaurants, la pire expérience. Over book, attente de plus de 2:30 entre l’heure de la réservation et l’arrivé de la soupe. Incapable d’avoir des ustensiles, incapable de recevoir la consommation commandée , aucun verre de type flûte pour le champagne… et la serveuse avait un air déplaisant. Plus jamais!
   

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3. C

   Clay

   Las Vegas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   It was New Year’s Eve and things were very chaotic. First parking was a problem. When you entered the restaurant, it was crowded with people waiting for seating and the line to check in was not very clear. In the crowded entry, people were also trying to exit and it was very tight. After being seated, it took a while to see a waitress. Our drinks were slow to come, and, one person at our table who ordered wine, got the wine in a carafe but no glass! Once we finally started getting our food, the service seemed better. I’m sure the staff was overwhelmed and doing the best they could. I would go back, but not on a holiday!
   

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4. m

   marina

   VIP

   Greater Boston

   5 reviews

   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   We waited over and hour for our reservation, once we sat down a server didn’t come over to take our order for another hour!! They overbooked reservations at the expense of people’s time !!
   

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5. i

   izzy

   VIP

   Cincinnati

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Stay away!!! Had a 7:45 reservation and was not sat until after 9:00. Took another 45 minutes for our chef to arrive. Staff was unhelpful and unorganized. The manager had to eventually wait our table because our waitress disappeared. Have been here in the past and the restaurant has completely changed for the worse. Will never return.
   

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6. J

   John

   Dallas

   15 reviews

   2.0

   15 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Had reservations for 7:15 and got seated at 8:30 for a party of 3 people. Then short staffed the cook had to buss the table and cook the food. Worst NewYear Dining Experience
   

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7. A

   Alexis

   VIP

   Fort Lauderdale

   51 reviews

   4.0

   51 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was fair. The server does not come around at all to see if you need anything. Also, I think the experience really depends on the chef you get. Some tables had a great chefs (from what I could see and hear). Our chef was not really into it. It was my first time my kids saw hibachi. They liked it a lot but if we had a chef that actually put on a show, it would be that much better.
   

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8. D

   Daniel

   Orlando

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 3

   Waited over an hour to be sat. It would have been fine if they had called me and told me that i didn’t need to come at 7:30 and they needed to push it back. Can’t say that it’s a very pleasant place to be waiting either. Food iñwas good Jeff did a good job.
   

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9. B

   Brandon

   Tampa

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Reservation was 7:30pm. We didn't get sat until 8:40pm.
   

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10. E

    Eurica

    Los Angeles

    8 reviews

    1.0

    8 reviews

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    This was by far the worse experience of any time I’ve ever been to Benihana out of the MANY times I’ve been to this reatauranr for the last 15 years. I will NEVER return to this location and I’ve written a letter to the President, Manny Hilario, to let him know as well!
    

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