Benihana - Bethesda, MD

Review summary

1. T

   Tamiko

   Washington DC

   21 reviews

   4.0

   21 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dining was great! The food was good as usual. We enjoyed ourselves.
   

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2. L

   Laura

   Washington DC

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The wait was longer then expected for a reservation but it was worth it. Our Server was very good!!
   

   Benihana - Bethesda, MDResponded today

   Hi Laura, Thank you for your review and for choosing to dine with us at Benihana - Bethesda, MD. We're thrilled to hear that you found the food worth the wait and that our service met your expectations. We understand that waiting longer than expected can sometimes be frustrating, and we're glad that our server could make a positive impact on your experience. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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3. P

   Paula

   VIP

   Washington DC

   8 reviews

   3.0

   8 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   The server was good but made a couple of mistakes with our order. The chef was great and very entertaining. For a Saturday night they were very busy and overall did a good job. This is my second time there and consistently delicious food.
   

   Benihana - Bethesda, MDResponded today

   Thanks for the review, Paula! We're thrilled to hear that you enjoyed your second visit to Benihana - Bethesda, MD. It's great to know that you appreciated our chef's entertainment and that we could make up for any mistakes with your order. We strive to provide consistently delicious food for our guests, and we're glad we hit the mark for you. We look forward to welcoming you back soon!
   

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4. A

   Alana

   Toronto

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dol was our chef and he was energetic, fun and had our kids laughing and smiling. He also made it a special experience for our son’s 2nd birthday! Great time was had by all!
   

   Benihana - Bethesda, MDResponded 3 days ago

   Hello Alana, Thank you for your kind words and for choosing to dine with us at Benihana - Bethesda, MD. We're thrilled to hear that you and your family had a great time and that our chef's energetic and fun style made your special occasion even more memorable. We're also glad to know that your son's birthday was a memorable one for him. We look forward to serving you again soon. Best regards, The Management Team
   

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5. T

   Trinea

   Baltimore

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome service despite not sitting in front of the chef (our choice )
   

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   Benihana - Bethesda, MDResponded 5 days ago

   Thanks for visiting us, Trinea! We're thrilled to hear that you had an awesome experience at Benihana - Bethesda, MD. It's wonderful to know that our service met your expectations despite your choice of sitting with our chef. We always strive to provide the best for our guests and your feedback is truly appreciated. We look forward to serving you again soon.
   

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6. K

   Kimberley

   Manchester

   1 review

   1.0

   1 review

   Dined on 16 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   They had overbooked and we weren’t sat until nearly an hour after our reservation time
   

   Benihana - Bethesda, MDResponded 2 days ago

   Hello Kimberley, We're truly sorry for the inconvenience you experienced during your recent visit to Benihana - Bethesda, MD. It's certainly not the standard we aim to provide. We understand your frustration and we apologize for the delay. We will take your feedback into serious consideration as we strive to improve our reservation system and service timing. We hope to have the opportunity to serve you again and provide a more positive experience. Best Regards, The Management Team
   

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7. W

   Walkiria

   New York City

   3 reviews

   1.0

   3 reviews

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The cook got my husband’s order all wrong was serving one man at the table correctly and he didn’t even leave the cook a tip the tables are small as heck we were tight didn’t get a show it was my daughters birthday and the table next to us was more live for one young man’s birthday. Parking was nasty no parking at all horrible time won’t ever go back
   

   Benihana - Bethesda, MDResponded 7 days ago

   Thanks for the review, Walkiria. We're truly sorry to hear about your experience at Benihana - Bethesda, MD. We pride ourselves on delivering exceptional service and it's clear we fell short during your visit. We understand the importance of ensuring that all our guests have a memorable dining experience and we're sorry for the inconvenience caused. We also regret that your daughter's birthday was not celebrated to the fullest. Your feedback is crucial for us to improve and we assure you that we will address these issues. We hope you will give us another chance to make it up to you in the future. The Management Team
   

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8. P

   Pam

   Washington DC

   1 review

   1.0

   1 review

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible, the worst. Rude staff, too loud,food was terrible and too expensive
   

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9. C

   Candida

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I'm a regular @ Benihana Bethesda. Our server Vilma is very attentive and helpful. She is always on point. Never misses a beat. She always takes care of my family and guests. She is my go to waitress. Dol was our cook for the 1st time and I have to say he was Excellent. I've never had him before and he was AWESOME! I highly recommend both Vilma & Dol.
   

   Benihana - Bethesda, MDResponded 7 days ago

   Thanks for the review, Candida! We're thrilled to hear that you had a great dining experience at Benihana - Bethesda, MD. It's always a pleasure to know that our team's efforts to provide attentive service and excellent cooking have been appreciated by our regulars like you. We're glad you had a positive first experience with us and that you're looking forward to your next visit. Thanks again for choosing us as your go-to place!
   

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10. T

    Tiffany

    New York City

    2 reviews

    2.0

    2 reviews

    Dined on 15 February 2025

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 3

    Including a private note for the restaurant management in lieu of a damaging public review
    

    Benihana - Bethesda, MDResponded on 15 February 2025

    Dear Tiffany, Thank you for taking the time to share your experience. We sincerely apologize that your visit on Valentine’s Day did not meet expectations. We understand that long wait times, cleanliness concerns, and delayed service can be frustrating, especially on a special occasion. Valentine’s Day is one of our busiest nights, but that’s no excuse—we strive to provide excellent service at all times. We will be reviewing our booking process and service procedures to ensure a better experience for our guests in the future. We truly value your past patronage and are sorry to hear that you no longer consider us an option. Best regards, The Management Team
    

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