Benihana - Beaverton, OR

Review summary

1. H

   Hannah

   Seattle

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   We came with a big group for a birthday. All food was delicious and even gave us more than we had ordered!
   

   Benihana - Beaverton, ORResponded 2 days ago

   Dear Hannah! Thanks for visiting us at Benihana - Beaverton! We're thrilled to hear that you and your group enjoyed your birthday celebration with us. It's wonderful to know that our food met your expectations and you felt satisfied. We always strive to provide the best for our guests and your positive feedback is a testament to our efforts. We look forward to serving you again soon. Best, The Management Team
   

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2. B

   Barb

   San Diego

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Put us in back room - FREEZING COLD the entire time Holiday menu was provided but never explained until we had to ask Apparently they were out of mushrooms- but again weren’t notified until meat was cooked and I asked what about mushrooms
   

   Benihana - Beaverton, ORResponded 2 days ago

   Thanks for the feedback, Barb! We're sorry to hear about your experience with the temperature in our back room. We understand how uncomfortable it can be to be seated in such an environment without enough ventilation. We apologize for the oversight regarding the mushrooms and will make sure to communicate better in the future. We're glad to hear that you enjoyed our Holiday menu and we hope to serve you again soon with a warmer experience.
   

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3. H

   Holly

   Portland

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   What a super fun time we had! The food was delicious. Our kids loves watching Shane cook for us. He did an amazing job. I recommend this to all families wanting a great experience and delicious food! Thanks Shane !
   

   Benihana - Beaverton, ORResponded 6 days ago

   Hello Holly! Thank you for your wonderful review! We're thrilled to hear that you and your kids had a fun time at Benihana - Beaverton. It's great to know that our delicious food and the amazing service by Shane made your family experience memorable. We appreciate your recommendation and look forward to serving you and your family again soon! Best wishes, The Management Team
   

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4. G

   Gerry

   Portland

   1 review

   5.0

   1 review

   Dined on 2 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   We went in for our 39th anniversary. We took some friends who had never been there before. We had a wonderful experience. Giovanni was our chef and did a great job. Very entertaining. Our friends really enjoyed the experience.
   

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5. J

   Jordan

   Portland

   1 review

   5.0

   1 review

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for date night, bday, anniversary etc., great for kids especially with the entertaining chefs. Lots of food for the price you pay. Clean restaurant with great ambiance even though it does get loud inside. Also love they ask if you have any food allergies. 10/10!
   

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   Benihana - Beaverton, ORResponded 7 days ago

   Dear Jordan, we are delighted to hear that you enjoyed your experience at our restaurant! We are thrilled that our staff made your visit special. Thank you for your kind words and for choosing to dine with us.
   

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6. h

   helen

   Portland

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were friendly and made it a great experience. My 9 yr old has already let me know 3 times in the last 24 hours how much fun she had and would like to go again sometime.
   

   Benihana - Beaverton, ORResponded on 2 December 2024

   Hey Helen! We are thrilled to hear that you had such a fantastic experience at our restaurant. We always aim to provide delicious food and exceptional service, and we're glad that was reflected in your visit. Thank you for your kind words.
   

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7. B

   Barb

   Washington DC

   17 reviews

   4.0

   17 reviews

   Dined on 30 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great show!! Nice to interact with Chef. Too much seasoning on veggies and definately too much sodium.
   

   Benihana - Beaverton, ORResponded on 2 December 2024

   Dear Barb, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the excellent food and quick service during your visit. We appreciate your feedback and look forward to welcoming you back soon.
   

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8. S

   Stephanie

   Portland

   1 review

   2.0

   1 review

   Dined on 29 November 2024

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 3

   We waited over an hour for our reservation which was very frustrating. Would be nice if the hosts called to notify people on the list if they were running behind to save us an hour of being crammed in the lobby with probably 30-40 other people waiting for their tables.
   

   Benihana - Beaverton, ORResponded on 30 November 2024

   Hi, Stephanie! Thank you for sharing your experience at Benihana - Beaverton. We're glad to hear that you enjoyed the food. However, we're truly sorry that the wait time for your reservation was longer than expected. We understand how frustrating this can be and we apologize for any inconvenience. We'll certainly take your feedback into consideration as we continually strive to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Best, The Management Team
   

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9. S

   Stephanie

   Portland

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shane was excellent, he definitely deserves a raise. Between him and Nick, it really made for a great experience. Thanks again guys.
   

   Benihana - Beaverton, ORResponded on 30 November 2024

   Dear Stephanie! Thanks for the feedback! We're thrilled to hear that you had a great experience at Benihana - Beaverton. We always aim to deliver the best service and it's wonderful to hear that our team made your visit extra special. Your kind words mean a lot to us and we're grateful for your support. We hope to see you again soon!
   

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10. C

    Chloe Ann

    Portland

    1 review

    4.0

    1 review

    Dined on 29 November 2024

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 2

    Our chef, Shane, was fun and talented. He paid special attention to the kids at our table; engaging them and keeping them happy. The service by the wait staff was poor, but considering the reserved tables for that night were doubled from the usual 400 to 800. it can only be expected. The food was still amazing, except for our pumpkin pie which was delivered frozen. But, at least they didn't run out.
    

    Benihana - Beaverton, ORResponded on 30 November 2024

    Hello, Chloe Ann! Thank you for your feedback. We're thrilled to hear that you and your group had a fun dining experience with our chef. We're sorry to hear that the service did not meet your expectations. We always aim to deliver a great experience, and we'll certainly look into this matter. We're glad you enjoyed the food, and we hope that the rest of your visit was just as enjoyable. We hope to serve you again soon. Best regards, The Management Team at Benihana - Beaverton
    

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