Area 31 - Epic Hotel

Review summary

1. A

   Alexandru

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on 2 December 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Compliments to the chef- nice experience- came with some friends from Chicago - great dinner
   

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2. C

   Carol

   Miami

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Thanksgiving. Beautiful area. Had a grand time
   

   Area 31 - Epic HotelResponded on 3 December 2024

   Dear Carol, Thank you for spending your Thanksgiving with us! We’re delighted to hear that you had a wonderful time and enjoyed the beautiful surroundings. Creating special moments for our guests is what we strive for, and your kind words mean so much to us. We hope to welcome you back again soon for more memorable experiences! Warm regards, Area 31 Management
   

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3. D

   Dee

   San Diego

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was presented well and staff gave us excellent service. Skyline of Miami view was fantastic. Food was delicious! Would definitely eat there again,
   

   Area 31 - Epic HotelResponded on 3 December 2024

   Dear Dee, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the presentation of the food, the delicious flavors, and the stunning Miami skyline views. Our team takes great pride in delivering excellent service, and it’s so rewarding to know we made your visit memorable. We can’t wait to welcome you back for another fantastic dining experience! Warm regards, Area 31 Management
   

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4. M

   Maria

   Miami

   1 review

   5.0

   1 review

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Area 31 is amazing. It is the place you want to visit if you are in Miami. The food is delicious and the rooftop allows you a great view of Miami.
   

   Area 31 - Epic HotelResponded on 3 December 2024

   Dear Maria, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience at Area 31, especially our delicious food and the stunning views from our rooftop. Miami is such a vibrant city, and we’re honored to be a part of your visit. We look forward to welcoming you back next time you’re in town! 🌟 -Area 31 Management
   

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5. J

   Jeampier

   Miami

   2 reviews

   5.0

   2 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good expensive but it was Good the food was Good all of it
   

   Area 31 - Epic HotelResponded on 3 December 2024

   Dear Jampier, Thank you for choosing Area 31 and for taking the time to leave us a positive review. We greatly appreciate your 5-star rating! We're always striving to provide the best possible dining experience for our valued guests. We hope to have the pleasure of serving you again soon! - Area 31 Management
   

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6. D

   Derel

   Miami

   1 review

   3.0

   1 review

   Dined on 8 November 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Well it was very expensive but the food was great even though I was not planning on spending that much money. Wanted to sit outside that's why I come there but it was shut down due to the wind .
   

   Area 31 - Epic HotelResponded on 13 November 2024

   Dear Derel, First, I would like to thank you for choosing to spend an evening at Area 31. The wind unfortunately is a factor we deal with at times having these amazing views. We are happy you enjoyed our food as we do our best to offer a great product. We do our best to be in the price range of the area we are in. We greatly appreciate your feedback and will continue to look at any areas we can improve. - Area 31 Management
   

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7. N

   Nancy

   Tampa

   7 reviews

   5.0

   7 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was absolutely fantastic! The presentation was as well.
   

   Area 31 - Epic HotelResponded on 10 November 2024

   Dear Nancy Thank you for choosing Area 31 and for taking the time to leave us a positive review. We greatly appreciate your 5-star rating! We are very grateful of your wonderful feedback regarding our food options, we will gladly share your positive words with our culinary team. We hope to have the pleasure of serving you again soon! - Area 31 Management
   

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8. S

   Susanne

   Philadelphia

   2 reviews

   vip
   2.0

   2 reviews

   Dined on 21 October 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Was here a year and a half ago and it was excellent. Went back tonight for a special meal and food was terrible. Lobster was eh; steak was poor quality, extremely under cooked in the center (almost as if it was a frozen steak); pita from the mezze plate tasted/felt stale. A very expensive meal that was not worth it. Absolute waste of money.
   

   Area 31 - Epic HotelResponded on 22 October 2024

   Thanks for the review. We're really sorry to hear that your recent visit didn't live up to the standards you've come to expect from us. It's disappointing to hear that our lobster and steak didn't hit the mark and that the pita was not up to par. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to impress you in the future.
   

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9. A

   Ainsley

   Fort Lauderdale

   27 reviews

   vip
   1.0

   27 reviews

   Dined on 13 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I got sooooooo GYPPED, so the waiter claimed that they ran out of lobsters so he gave us 6 prawns that costed $120 instead of normal $50 for the plate. So the plate is supposed to be $50, he said no lobster.. So I thought the prawns will be a sub only (equal cost). No no no it wasn't. End up with a $350 bill (no alcohol)
   

   Area 31 - Epic HotelResponded on 22 October 2024

   We are truly sorry to hear about your experience. It's unfortunate to know that you felt gypped out due to the miscommunication regarding the lobster availability. We understand how frustrating that must have been, especially considering the prawns were meant to be a sub-only option. We sincerely apologize for the misunderstanding and any inconvenience caused. We're taking your feedback seriously and will ensure this is addressed to avoid such instances in the future. We hope you'll give us another chance to serve you better. Thank you for your feedback. Best, Area 31 - Epic Hotel Management Team
   

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10. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on 30 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was amazing! I really enjoyed all the night! Thanks you🫶🏻
    

    Area 31 - Epic HotelResponded on 5 October 2024

    Thank you so much! We're thrilled to hear you had an amazing night. It was a pleasure having you with us, and we can't wait to welcome you back for another great experience! - Area 31 Management
    

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