Andrea at Pelican Hill

Review summary

1. P

   Priya

   Chicago9 reviews

   2.0

   Dined on 25 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Mediocre food- exceptionally overpriced. Buffet style cold bar was very unappetizing.
   

   Is this helpful?

2. R

   Rhisa

   Orange County5 reviews

   5.0

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the Christmas Brunch and also celebrated a birthday.The selection of food was delicious and high quality, with excellent service. The staff went out of their way to acknowledge and wish happy birthday and provided delicious present of macaroons to go, as a gift. Wondering experience.
   

   • 

   Is this helpful?

3. P

   Peter

   Los Angeles1 review

   1.0

   Dined on 28 November 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   The food is not expected good and not worse for the value we spend, steak is salty, salmon is to much flavory, sushi is exploding under the sun, dessert is too sweet, the decoration and inside is not special. overall, this is the worse experience I had in my life.
   

   Is this helpful?

4. L

   Lyann VIP

   Orange County14 reviews

   2.0

   Dined on 28 November 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   They make you pay online and then you get there and they give you a bill. Manager, Sebastian wouldn’t speak to me on phone. Embarrassed that my guests had to pay a bill I already paid through Open Table. Albert said he didn’t know what I was charged. $235/person + 20% gratuity. Bad experience with management.
   

   Is this helpful?

5. D

   Devin VIP

   Los Angeles9 reviews

   5.0

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ABSOLUTELY..... this restaurant has managers who understand what the word family means. We felt like we were with family today with the staff here. Everyone says Happy Thanksgiving.... I spoke with Marcus and Michael (managers) and expressed our gratitude with the experience.
   

   Is this helpful?

6. OT

   OpenTable Diner

   Orange County1 review

   1.0

   Dined on 12 May 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   We were charged $1,000 (4 people) for a buffet meal that was subpar. Taking everything into account, I probably would have reasonably paid in total $250 for the entire meal. What was advertised on their website, which was dated for today’s date and time was not what was served. The ambiance was similar to a Disneyland buffet, as in extremely crowded, overpriced, and chaotic. I’m not even sure why there was a tip considering it was a buffet and our waitress came by twice. She brought 2 cocktails, bottle of pelligrino, a coffee and 2 orange juices. Hardly deserving of a mandatory processing fee of $200+
   

   • 

   Is this helpful?

7. LP

   LouP VIP

   Orange County3 reviews

   2.0

   Dined on 12 May 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Overall, it was a very disappointing experience and certainly not up to your normal standards. While we were graciously greeted by name due to being repeat customers, and taken to a lovely table with a view, the service we received was extremely poor The waiter was simply overwhelmed with too many tables to handle, or he chose to pay more attention to others than to us such that we often had to ask for things from either the bus people or other waiters and dishes were just building up on our table as we had to ask someone to move them away. We could not express our disappointment with him enough and with his minimal contact with us, he found it necessary to make an appearance by making a rude remark that was really offensive. Also the Easter Brunch was so exceptional, the quality and diverse amount of dishes, the booth, the quality food and the waiter who was attentive and friendly. To top it off, apparently our displeasure with him was him gifting himself a 20% gratuity which was totally undeserved. All and all we have been here numerous times and felt underwhelmed and unnoticed and for the amount of money paid, it was totally a waste.
   

   Is this helpful?

8. OT

   OpenTable Diner VIP

   Orange County13 reviews

   5.0

   Dined on 12 May 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and warm service. The special occasion buffet meal service in Andrea is a great high-end treat (have been there for Easter and Mother’s Day.) Food selection is well thought out and delicious. Recommended!
   

   Is this helpful?

9. A

   Alicia VIP

   Orange County13 reviews

   5.0

   Dined on 12 May 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Mother's Day brunch! The food was delicious and plentiful, the service was outstanding and they decorated the tables so beautifully ! I will definitely go back for other wonderful events❤️
   

   Is this helpful?

10. J

    James

    Orange County1 review

    5.0

    Dined on 25 March 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    please re-open as a restaurant. It's our favorite.
    

    1 person found this helpful