Alexander's Steakhouse - Cupertino

Review summary

1. R

   Rupsha

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always LOVE the steaks here... A5 wagyu was tender as ever.. and the other steaks were fabulous too. We also ended up tasting some crab based amuse bouche and some pistachio cake like dessert that were delicious.. as for the Banana bombe.. yumm!
   

   Alexander's Steakhouse - CupertinoResponded 3 days ago

   Hi Rupsha, We are delighted that you love the steaks we serve, found the A5 Wagyu tender, and were satisfied with the other steaks as well! We are thrilled you enjoyed the amuse-bouche, Banana Bombe, and pistachio mignardise at the end of your meal. We look forward to your next visit and hope you have a wonderful holiday season! Sincerely, The Management Team
   

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2. I

   Irene

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great! Love the place and food is good service is good.
   

   Alexander's Steakhouse - CupertinoResponded 3 days ago

   Hello Irene, We are thrilled to hear that you enjoyed your experience at Alexander's Steakhouse —Cupertino! It's wonderful to know that you appreciated our food and service and found it to be good value. Your kind words mean a lot to us, and we look forward to welcoming you back soon. Sincerely, The Management Team
   

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3. C

   Clau

   Mexico City

   1 review

   1.0

   1 review

   Dined on 24 November 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   We went for lunch and food was sad! I went with great expectations and head out disappointed! Ppl is very nice but food wasn’t right, as a positive feedback :)
   

   Alexander's Steakhouse - CupertinoResponded 3 days ago

   Hi Clau, We apologize that the food you were served did not meet your expectations. We hope you will give us another opportunity to show you how good our food is usually. We are delighted that our service staff treated you politely and professionally and that you thought they were lovely. We appreciate your feedback and will work with our kitchen staff to improve the consistency of the food. Sincerely, The Management Team
   

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4. A

   Andrew

   Washington DC

   2 reviews

   vip
   2.0

   2 reviews

   Dined on 21 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Food was okay. A little lacking for the relative price. Server was pushy, bordering on rude.
   

   Alexander's Steakhouse - CupertinoResponded 3 days ago

   Dear Andrew, Thank you for leaving a review about your experience at Alexander's Steakhouse—Cupertino. We're sorry to hear that our food didn't meet your expectations. We strive to provide our customers with a great dining experience, and we regret falling short. We appreciate your feedback about the service as well. We always aim to provide our guests with a warm and friendly atmosphere, and we're sorry if we appeared pushy. We hope to have the opportunity to serve you again and provide you with a better experience. Sincerely, The Management Team
   

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5. W

   Wentao

   San Francisco

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful dining experience. Service was excellent and food came fairly fast. Very nice touch for them to present a nicely placed dessert plate for the birthday boy (young man). Enjoyed the complimentary appetizer and cotton candy too.
   

   Alexander's Steakhouse - CupertinoResponded on 26 November 2024

   Dear Wentao, Thanks for visiting us! We're thrilled you had a wonderful dining experience at Alexander's Steakhouse - Cupertino. It's great to know that our service and food met your expectations. We're glad you enjoyed the birthday dessert and the complimentary appetizer. We hope to welcome you back soon! Best regards, The Management Team
   

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6. S

   Shigeaki

   San Francisco

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I am grateful for the high level of hospitality of the reception and the table staff. In addition to the easy-to-understand explanation of the recommended menu, they responded quickly to our request at the payment. Thank you so much for taking care of us at your busy time. My customers were also very happy. Of course, the food was the best. Regards,
   

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   Alexander's Steakhouse - CupertinoResponded on 26 November 2024

   Dear Shigeaki, Thanks for visiting us at Alexander's Steakhouse - Cupertino! We're thrilled that our team provided high-level hospitality and quick service. It's always our pleasure to serve you and your customers. We're glad you enjoyed our recommended menu and found the food the best. Your kind words mean a lot to us. We look forward to serving you again soon! Best regards, The Management Team
   

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7. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my sons birthday, he really wanted wagyu steak so we came here. The staff was so involved in the creation of an amazing experience. Kitty was our service she was so sweet and answered all the questions we had on the different kinds of steak options. We were given many amazing recommendations and at the end of the meal we were surprised with a Prosecco toast and a small chocolate devils cake to cheers my son’s birthday. The environment was lovely and the product was as amazing as we had predicted. 10 out of 10 recommend !
   

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8. C

   Christina

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined on 11 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The ambiance balances upscale sophistication with a warm, welcoming feel, making it ideal for both special occasions and a memorable night out. We went with the Omakase which offered a variety of options from the menu but the star was obviously the Wagyu, which was incredibly tender and paired well with the variety of salts, adding a unique, personalized touch to each bite. Our server was attentive and happy to offer recommendations that were spot-on. Yes, it’s a bit of a splurge, but for anyone looking to treat themselves to a high-end steakhouse experience, Alexander’s is worth a try.
   

   Alexander's Steakhouse - CupertinoResponded on 11 November 2024

   Dear Christina Thank you for your kind words and for sharing your experience at Alexander's Steakhouse—Cupertino. We're thrilled to hear that you enjoyed the ambiance and the quality of our Wagyu. We appreciate your compliments about our attentive service. We understand our prices may be a bit high, but we're glad it was worth it for you. We hope to welcome you back soon for another memorable dining experience. Best Regards, The Management Team
   

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9. J

   Jodi

   Orlando

   3 reviews

   3.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   When we asked for a minor adjustment to the meal, the server told us that the chef was very particular and it needed to stay as is. We waited a long time for the steaks because they said their cooking method was low and slow. None of them was done to the right doneness. The meals are presented by multiple people. The nice thing at the end was the surprise cotton candy - kids loved it. Go to Flemings. A better value and experience.
   

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10. J

    JAM

    San Francisco

    61 reviews

    vip
    5.0

    61 reviews

    Dined on 6 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    INCREDIBLE OUTSTANDING MAGNIFICENT GLORIOUS PHENOMENAL MIND BLOWING EPIC NOT TO BE MISSED
    

    Alexander's Steakhouse - CupertinoResponded on 11 November 2024

    Dear JAM, We're overjoyed to hear you had an incredible experience at Alexander's Steakhouse - Cupertino. It's fantastic to know that you found our food, service, and overall value exceptional, impressive, and mind-blowing. Your kind words truly mean the world to us. We can't wait to welcome you back for another amazing experience. Best regards, The Management Team
    

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