Agustin Kitchen

Review summary

1. P

   Paul

   Tucson

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Oysters were great. Calamari was over cooked. Lack of gluten free substitute
   

   Is this helpful?

   Report
2. J

   Joe

   Tucson

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing food! I wish the menu would have been a bit more transparent (simplified wording) over all top notch experience from service to food! The food was well thought out and the flavors well balanced. The prices were more than fair for the quality and presentation. Will be returning soon.
   

   Is this helpful?

   Report
3. S

   Scott

   Phoenix

   8 reviews

   3.0

   8 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   I usually love this place. Tonight, the ambiance was the same, lovely. The food was delicious, I loved my fish. The service was so bad, it was like we weren't even there. We were there on business. We sat there for almost ten minutes before anyone came over, drinks? Took at least 15 minutes for said drinks to be delivered. One guest asked what is your soup this evening. Tomato basil tonight. Dinner order placed, five minutes later, manager arrived to tell us, we are no longer making or serving soup, no soup for you. Dinner arrived, delish. Server came about ten minutes later, guest ordered a beer as she basically ran off. I wasn't able to request a glass of chardonnay, oh well, at this point, I didn't care anymore. Beer never arrived. About 20 minutes after we finished eating the bill arrived. Guess what was on the bill? That's right, the two cups of soup that they no longer make or serve!!! Not good. You know how bad service just ruins the evening? We were ready to escape and we did, without after dinner drinks, dessert, or coffee.
   

   Is this helpful?

   Report
4. M

   Monica

   Chicago

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Great food, service was ok. We got our entrees before the appetizer so we canceled the appetizer
   

   Is this helpful?

   Report
5. R

   Randi

   Minneapolis

   3 reviews

   vip
   2.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We were very disappointed in dinner on Saturday evening. We had 5 in our group and 3 with Celiac (GF). I called the restaurant in advance to check on GF options and was assured it would not be a problem. With a limited menu, there were few options for our group, which was a birthday celebration for our son. Service was incredibly slow. We had a 6:30 reservation and entrees were served after 8PM., following one shared appetizer. LOTS of waiting time. I spoke with the hostess (very receptive) as we left and she called the General Manager over. He was a bit defensive - they were "busy, understaffed given the number of reservations and claimed that our waiter paced our food'" Given the cost of dinner and the overall experience, I would recommend other Tucson venues. This had been recommended to us over the years, but did not deliver against expectations.
   

   Is this helpful?

   Report
6. L

   Loretta

   Central Coast

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time coming here and it happened to be for Thanksgiving. All of the food was absolutely amazing and the service impeccable. We will definitely be going back to try their regular menu.
   

   Is this helpful?

   Report
7. K

   Kathleen

   New Mexico

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous restaurant, food and staff!!! An alarm was going off in another part of the building that couldn’t be silenced - but not the fault of the restaurant.
   

   Is this helpful?

   Report
8. C

   Carla

   Louisville

   5 reviews

   5.0

   5 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best restaurant Thanksgiving dinner ever! Overall a very enjoyable evening with great food, perfect weather for eating outdoors and no mess to clean up.
   

   Is this helpful?

   Report
9. D

   Delano

   Tucson

   3 reviews

   5.0

   3 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff, cool atmosphere, fantastic food, will recommend to everyone
   

   Is this helpful?

   Report
10. P

    Patrick

    Seattle

    22 reviews

    vip
    5.0

    22 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Delightful Thanksgiving spread. The server was a bit odd/off with his mannerism (no mention to head to the Buffett). It would be a plus to see a vegetarian entree in the future. Overall a great holiday meal.
    

    Is this helpful?

    Report